Southwest Apologizes for Cancellations & Offers Deal

Southwest Airlines says they're sorry and now have a deal for you. If you were impacted by the holiday meltdown that left thousands of passengers stranded, the carrier is offering travelers 25-thousand frequent flyer points. That amounts to 300-dollars but you have to be a frequent flyer member to cash in on the deal. Southwest CEO Bob Jordan says those points will never expire and carry no blackout dates


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