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Pickup Hours: The prize pickup hours are 11:00 AM – 7:00 PM Monday – Friday. The office is closed on Saturdays, Sundays, and most major holidays.
PLEASE NOTE: ALL WINNERS MUST PICK-UP PRIZES IN PERSON WE DO NOT MAIL PRIZES, YOU MUST PICK YOUR PRIZE UP AT OUR OFFICE AND PRESENT A VALID ID AND SOCIAL SECURITY NUMBER. ADDRESS MUST MATCH THE INFORMATION GIVEN WHEN THE PRIZE WAS WON. PRIZES WILL NOT BE RELEASED TO ANYONE OTHER THAN THE ACTUAL PRIZE WINNER UNLESS THE WINNER PROVIDES THE FOLLOWING: 1.) A LETTER GIVING PERMISSION FOR THE GUEST, AGENT, PARENT, OR GUARDIAN TO PICK UP THE PRIZE 2.) A COPY OF WINNER'S ID 3.) SOCIAL SECURITY NUMBER o (PERSON PICKING UP PRIZE ID MUST MATCH THE NAME WRITTEN IN THE LETTER WHICH WHOM IS GIVEN PERMISSION TO PICK UP)
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